simple, transparent pricing
choose the plan that fits your needs. start free, upgrade as you grow.
- 1M tokens/month
- all entity types
- text & PDF redaction
- 7-day data retention
- community support
- API access
- 10M tokens/month
- all entity types
- all file formats
- 30-day data retention
- email support
- batch processing
- 50M tokens/month
- all entity types
- all file formats
- 90-day data retention
- priority support
- batch processing
- custom policies
- audit trail
- 250M tokens/month
- all entity types
- all file formats
- 1-year data retention
- dedicated support
- batch processing
- custom policies
- audit trail
- SLA guarantees
- multi-language support
frequently asked questions
what counts as a token?
tokens are calculated based on content size. for text, approximately 4 characters = 1 token. for images and audio, tokens are based on file size and processing complexity.
can I upgrade or downgrade my plan?
yes, you can change your plan at any time. upgrades take effect immediately, while downgrades apply at the start of your next billing cycle.
what happens if I exceed my token quota?
api requests will be paused once you reach your quota. you can upgrade to a higher tier for immediate access, or wait for your quota to reset at the start of your next billing cycle.
do you offer custom enterprise plans?
yes, we offer custom enterprise plans with volume discounts, dedicated infrastructure, and custom SLAs. contact our sales team for details.
is there a free tier?
yes — the free tier is available indefinitely with no credit card required. it includes 1M tokens/month, full API access, and all entity types. upgrade any time when you need more capacity.
do you support audio and video redaction?
yes — audio and video redaction are supported on all plans. the free tier includes a preview limit of 5 minutes of video and 30 minutes of audio per month. paid plans process audio and video against your full token quota.
why did my first request take ~90 seconds?
the first API request after a deploy or period of inactivity may take up to 90 seconds. this is a one-time cost to load the NLP detection models into memory. all subsequent requests complete in under 2 seconds for typical payloads.
still have questions?
our team is here to help you find the right plan for your needs.